Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Would you like to create a personalized quote?
Pedriena Wheeler
Pedriena S Wheeler Ins Agy Inc
Office Hours
After Hours by Appointment
Address
Spring Valley, NY 10977-5200
Near Target & Burger King
Office Hours
After Hours by Appointment
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Would you like to create a personalized quote?
Office Info
Office Info
-
Phone
(845) 425-5200 -
Fax
(845) 425-8673
Languages
Insurance Products Offered
Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet
Other Products
Banking, Annuities
Office Info
Office Info
-
Phone
(845) 425-5200 -
Fax
(845) 425-8673
Languages
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Social Media
Viewing team member 1 of 9
Katia Surin
Office Representative
License #LA-1459879
My name is Katia! I have been with the Pedriena Wheeler State Farm team for over 9 years. I assist our new State Farm customers with all their insurance needs including Car, Homeowners, and Life Insurance.
I was born in Haiti and raised in the United States, so I speak Haitian Creole! In my spare time, I enjoy building Legos and adult coloring books.
If you need any help with your insurance needs, especially if you speak Haitian Creole, I am here for you and all our neighbors!
Viewing team member 2 of 9
Madeline Olivarez Flores
Office Associate
License #PC-1893272
Hi, my name is Madeline! I have worked with Pedriena and our wonderful team here for over 10 years. I work with our current State Farm customers by helping them with their questions, insurance needs and keep them delighted!
My family originally came from El Salvador, so I am fluent in Spanish. I love traveling to new places and I bring strength and enthusiasm to both our team and customers!
Viewing team member 3 of 9
Lens Gue
Office Representative
License #LA-1729884
Hi! My name is Lens, and I have been with the Pedriena Wheeler team for almost 4 years! I am a Customer Service Representative and can help you with all your insurance needs including Auto, Life, Business, Home, Renters, and Heath Insurance options.
Learning from others' experiences and helping others is why I love what I do. I bring calmness, compassion, empathy, and optimism to my team and customers daily. I went to high school in Haiti, then moved to NY and went to Rockland Community College. I'm also fluent in Haitian Creole and French.
When I’m not at work, I enjoy playing & watching soccer, and reading philosophical & motivational books.
Viewing team member 4 of 9
Festina Badio
Customer Relations Representative
I’ve been part of the Pedriena Wheeler State Farm team for two years, where I enjoy building meaningful relationships with customers and helping them navigate their insurance needs with confidence, while providing friendly and reliable support so every customer feels valued and I’m glad to assist Spanish and Haitian Creole speaking customers in their preferred language.
Outside of work, I enjoy spending time with my family, getting outdoors, and staying involved in local community events.
Viewing team member 5 of 9
Kim Hernandez
License #PC-1874080
I am a valued member of the Pedriena Wheeler State Farm team, who is fluent in both English and Spanish. I am dedicated to helping customers protect what matters most.
I assist with billing questions, policy updates, and account changes to ensure everything runs smoothly. I am passionate about maintaining long-term relationships and being a trusted resource for individuals and families in the community.
Viewing team member 6 of 9
Brenda Lubin
Customer Relations Representative
License #PC-1866000
Hi, my name is Brenda! I’ve been part of the Pedriena Wheeler State Farm team for five years, where I assist customers with Auto, Home, and Renters insurance and help guide them through the process after a loss. I enjoy being a go-to resource in the office and working closely with customers to help resolve concerns and keep things moving smoothly. I also speak Haitian Creole, which allows me to better assist customers in their preferred language.
I was born and raised in Spring Valley, NY, and outside of work I enjoy reading and painting. I look forward to connecting with you and being someone you can count on.
Viewing team member 7 of 9
Carolina Camacho
License #PC-1879752
I am a valued member of the Pedriena Wheeler State Farm team, who is fluent in both English and Spanish. I am dedicated to helping customers protect what matters most.
I assist with claim follow ups, policy documents, and account changes to ensure everything runs smoothly. I am passionate about maintaining long-term relationships and being a trusted resource for individuals and families in the community.
Viewing team member 8 of 9
Carla Laurent
Customer Service Representative
License #PC-1885810
Hi, I’m Carla Laurent, and I’ve been a new dedicated member at the Pedriena Wheeler State Farm Agency. With 7 months of experience in the insurance industry, I play a crucial role in addressing customer concerns, regarding policy coverage, and billing.
I take pride in assisting customers with selecting the right auto insurance policies and explaining coverage options such as liability, collision, and comprehensive. I’m known for my critical and creative approach to problem-solving, I strive to be a dependable resource for both customers and my team members alike.
As a local resident, I am committed to building strong relationships with our customers and ensuring they receive the most remarkable service possible. I graduated from Spring Valley High School and I'm fluent in Haitian Creole and French!
Feel free to reach out to me for any assistance you may need!
Viewing team member 9 of 9
Esmeralda Palma Monroy
Office Associate
I have been a member of the Pedriena Wheeler State Farm team for three months, where I support customers by assisting with payments, handling incoming calls, and ensuring requests are directed to the appropriate team member. I play an important role in helping the office run smoothly and efficiently, utilizing both my English and Spanish speaking skills.
I enjoy assisting customers and being part of a team that focuses on providing reliable and effective service. Outside of work, I enjoy spending time with my family and relaxing.